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HOW AND WHERE ARE ANISA BRUSHES MADE?

Our brushes are produced in our fully-owned facilities in Tianjin and Jinghai, China. We've proudly owned and operated our Tianjin facility for over 19 years, and our newer Jinghai facility for over 4 years.

We are committed to safer and cleaner manufacturing processes with complete control, from research & development to brush production. We own 100% of our two manufacturing facilities and are proud to produce 100% closed-loop manufacturing, which means we have full control over our supply chain and process – from concept to your hand. This translates to you knowing where and how your brushes were made. We stand behind our promise that ANISA brushes and tools are made using the highest quality materials, hand-crafted by skilled artisans, and manufactured using clean and socially responsible methods. 

Employing more than 400 employees and staff globally, our corporate culture is dedicated to improving the lives of our employees. At the core of our organization, we’re dedicated to giving back to the communities where we live and work.

After 30 years in the cosmetic industry, we are committed to introducing beauty innovations that are about educating you, the consumer, to care about how and who made your brushes. And most importantly, care if they were made in an ethical and transparent way when it comes to social and environmental compliance. ANISA Beauty will continue to introduce innovative ways to apply makeup and skincare with brushes and tools. This is why we chose to state the “Next Generation.” Our brand currently owns 4 patented designs and 3 patent-pending designs across our product range. To learn more about our patents, visit our Legal page.

Yes, all brush fibers are PETA-certified and cruelty-free. The brush head, ferrule and handle are not manufactured or developed by methods that involve experimentation or testing on animals.

Our brush fibers are 100% synthetic, man-made fiber and are cruelty-free. Our brush fibers are not produced from any animals and are not tested on animals.

We are in the process of transitioning all of our makeup brushes to be made with 100% PCR (post-consumer recycled) plastic handles, including the ferrule and ring.

Each brush is packed in FBS certified packaging and wrapped in FSC certified tissue paper. This mean for every tree harvested to make paper, a new tree is planted in its place.

Our purple star packing peanuts are 100% biodegradable.

Don't forget to recycle your box!

ABOUT ANISA BEAUTY BRUSHES

The Wash is uniquely formulated to “wash away” powder-based formulas on your makeup brushes giving them that brand new feeling. You can also use a gentle soap that is alcohol-free – this works best for most brush fibers.

Daily Cleansing

The ANISA Beauty Quick Dry Spray is like having a waterless shampoo for your makeup brushes. This "waterless" quick-dry spray that is formulated with gentle ingredients for a deep, yet conditioned cleanse. 

- Spray one or two pumps directly to the brush head.

- Gently rub the brush head onto a clean wash cloth or clean tissue.

- With gentle press swirl the brush head around in soft circular motions.

- Continue with Quick Dry Spray until brush is no longer deposting color.

WEEKLY/MONTHLY BRUSH CLEANING

- Use The Wash premium brush cleaner from ANISA Beauty.

- Add the brush cleaner directly to the brush head.

- Without adding any water, work the brush cleaner into the brush fibers.

- For faster deep cleaning, use a silicone brush cleaning pad, like the Brush Cleaning Pad.

- Rinse thoroughly with water.

- Squeeze excess water from fibers and gently reshape brush head.

- Lay flat to dry.

- Do not reuse until brush is completely dry.

SKIN CARE BRUSHES USED WITH PIGMENTED AND/OR ACID/OIL-BASED FORMULAS

AFTER EACH USE

- Use The Wash premium brush cleaner from ANISA Beauty.\

- Add the brush cleaner directly to the brush head.

- Without adding any water, work the brush cleaner into the brush fibers.

- For faster deep cleaning, use a silicone brush cleaning pad, like the Brush Cleaning Pad.

- Rinse thoroughly with water.

- Squeeze excess water from fibers and gently reshape brush head.

- Lay flat to dry.

- Do not reuse until brush is completely dry.

Our vegan-friendly brush fibers are very soft and are designed for optimal product pick-up and application.

The brush fibers are fully synthetic and should not irritate your skin. However, if irritation occurs please discontinue use and consult your doctor or dermatologist.

Since the brush fibers are synthetic, shedding should be minimal.

Each brush features a hard-plastic handle. The handle designs feature patent-pending ergonomic shapes created to elevate your application. To learn more about patents, visit out legal page here.

- Use of products that are highly pigmented (such as charcoal/clay/mud facial masks), and/or are acid/oil-based formulas may cause staining of brush fibers, handle, and ferrule. If you are using one of these products, we highly recommend cleaning your brushes after each use per our Brush Cleaning Guide.

- We recommend cleaning your brushes every 1-2 weeks to keep them in the best condition possible and free of permanent stains.

Both the Quick Dry Brush Cleaner Spray and The Wash Brush Cleanser have less than a 1% fragrance.

If an item you wish to purchase is out of stock, please email support@anisabeauty.com to be added to our waitlist. Once the item is restocked, you will be among the first to know! Please check you account for updates on how to be notified on the return of out of stock items.

Anisa and our product development team are always dreaming up and working on the next game-changing beauty solution. Subscribe to our email list and follow along on social to stay up-to-date on our latest launch dates.

ANISA Beauty brushes are crafted using the highest quality materials and methods. Depending on usage and your brush care routine, your brushes can last up to two years or longer.

At this time, we are strategically focused on the manufacturing and materials we use. We are also focused on educating about how caring for your brushes will prolong their life, and how they can be repurposed when they are no longer needed for makeup or skin care. We encourage you to repurpose your older brushes that are no longer needed. Instead of throwing them away, please consider:
∙Washing and donating them to women’s shelters/nonprofits that accept brushes
∙ Gifting them to a nail salon
∙ Using as paint brushes ∙ Using for hair dye DIYs ∙ Using for dusting or detail cleaning Over the years, we have investigated the possibility of a recycling program. We have not found viable solutions to date. Thank you for your support – we appreciate your interest and encouragement in our sustainability efforts.

You can learn all about our products on their individual product pages. If you have any other questions or thoughts, let us know by emailing one of our experts at support@anisabeauty.com.

PROMOTIONS & DISCOUNTS

Yes! We are so grateful for the beautiful community of makeup and skincare enthusiasts and love surprising our customers with sales and discounts. To be the first to know about any promotion, be sure to subscribe to our email newsletter.

You can use one promo code per order. If you have two or more valid ANISA promo codes, please choose the one you want to use more and save the other(s) for next time.

Once a promotion has ended, we are no longer able to offer the discount. Please follow us on social and be sure to sign up for our email list to be in the know for upcoming sales and promotions. (First time sign ups receive a 15% off discount code!)

Yes! We are now accepting applications for ANISA Pro. As an industry professional you’ll have a first look at upcoming product launches, exclusive content and have access to a special pro discount. To apply, visit our ANISA Pro Program.

Yes! In response to COVID-19, we launched a partnership with ID.me to provide an exclusive discount at checkout to all nurses, medical workers, military, first responders and teachers for their service and dedication during these unprecedented times. ID.me provides secure digital identity verification and their next-generation platform meets the highest federal standards for online identity proofing and authentication, without compromising access for hard-to-identify groups. In some cases, the ID.me discount may not be eligible on all products.

From the cart, proceed to checkout. If on a mobile device, select the dropdown 'Show Order Summary | Add Discount Code' at the top of the screen. Click the green ‘Verify with ID.me’ button located below the discount code box. You will be redirected to a new page where you will select a category (nurse, military, teacher, etc) and be prompted to enter information to verify your identity. Once complete, you will receive a confirmation email (a one-time step to ensure the email is valid & acts as an additional layer of security). Once your information has been verified by ID.me, you will receive a verification email. For more information, visit ID.me here.

Yes! We are now accepting applications for ANISA Pro. As an industry professional you’ll have a first look at upcoming product launches, exclusive content and have access to a special pro discount. To apply, visit ANISA Pro Program.

The ID.me discount cannot be combined with other discounts, offers or promotions, including free gifts with purchase. If you have any discount codes or free gifts in your cart, the button will not show up.

To remove any promotions from your cart, follow these steps:

- While in the cart, simply check the box that says “I will be using a coupon instead” above the purple Checkout button.

- Click checkout and this will remove any promotions already added to your cart that cannot be combined with a discount code.

- Once you get to the checkout stage, you will see the green ID.me button.

Unfortunately, the ID.me platform does not currently recognize grocery store employees for this discount. However, we want you to know that we appreciate and value your contribution during this time – please email us a tsupport@anisabeauty.com.

Orders and Payments

First Class (USPS) typically arrive within 3-5 business days. Shipping dates are provided by the mail carrier and are not guaranteed.
Please note that the Quick Dry Brush Cleaner Spray cannot be shipped UPS Overnight.All orders that include the Quick Dry Brush Cleaner Spray will be shipped USPS Ground.

UPS Overnight orders placed before 3:30 pm EST arrive the next business day. Please note UPS will not ship to a P.O BOX. All orders placed after 3:30 pm on a Friday will ship the following business day. This shipping option excludes Saturday delivery. For possible Saturday delivery, please contact customer service before placing your order.

Upon placing your order, you will receive a confirmation email with an order number.

If you do not a see your confirmation email, please check your spam or junk folders.

If you do not receive a confirmation email within 24 hours of placing your order, please email us at support@anisabeauty.com.

ANISA Beauty accepts all major credit cards – VISA, Mastercard, American Express and Discover. Additionally, we accept Apple Pay, Google Pay, Facebook Pay, Paypal, and Shop Pay by Shopify. 

We offer Shop Pay as a form of payment, which allows you to break up your payments in 4-easy installments. Visit our Shop Pay page for more information.

If your payment is declined, please double check your card information and try resubmitting. If your payment is declined again, please contact your credit card provider.

SHIPPING AND DELIVERY

Free First Class shipping is offered on purchases of $50 or more, pre-tax.

We ship international orders through FedEx International Economy to Australia, Bahrain, Belgium, Canada (except Quebec), Germany, Ireland, Italy, Jordan, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, Turkey, United Arab Emirates (Abu Dhabi, Dubai, Sharjah, Umm al-Qaiwain, Fujairah, Ajman and Ra's al-Khaimah), and United Kingdom (England (Great Britian), Scotland, Wales and Northern Ireland). Where available, you will be able to select your shipping method at checkout.

Shipping costs are calculated based on the weight of your package and the country/location of the shipping address.

For international shipping, FedEx live rates are provided upon checking out. International delivery times vary and can take up to or more than 21 days.Due to import restrictions, we are unable to ship the Quick Dry Brush Cleaner Spray to Alaska, Hawaii, Puerto Rico, Guam, and internationally. Due to import restrictions, we are unable to ship the Wash 6oz. internationally.The Wash 2oz. can ship internationally. All international orders are subject to customs and duty fees as defined by the country of import.

We are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import upon arrival of your order based off product value. These fees are not included in your order and/or shipping total.

ANISA Beauty assumes no responsibility for duties incurred on discounted, promotional or give away items. All fees must be paid by the package recipient.

In an effort to improve shipping times and avoid lost parcels with international orders, we recently shifted our shipping method to FedEx live rates. Due to limited transportation availability as a result of the ongoing Covid-19 pandemic, rates have increased for all countries. While these rates will continue to fluctuate, we have found that the carrier is more reliable and ship times have improved.

First Class USPS will ship to P.O. boxes.UPS Overnight will not ship to P.O. boxes.

All items ship from our fulfillment center in Atlanta, Georgia.

First Class (USPS) – Offered at checkout for $6.95 for US residents only. Free shipping on orders $50 and over. Once shipped, orders typically arrive within 3-5 business days. Shipping dates are provided by the mail carrier and are not guaranteed. Shipping fees will not be refunded due to carrier delays.

UPS Overnight – EXCLUDES SATURDAY DELIVERY. Offered at checkout for $35. Orders must be placed before 3:30 pm EST for same day shipping. UPS will not ship to a P.O. Box. All orders placed after 3:30 pm on a Friday will ship the following business day.

For possible Saturday delivery,please contact customer servicebefore placing your order.

Please note that ourQuick Dry Brush Cleaner Spray cannot be shipped UPS Overnight. All orders that include the Quick Dry Brush Cleaner Spray will be shipped USPS Ground.

FedEx International Economy – Shipping costs are calculated based on the weight of your package and the country you are shipping to. FedEx live rates are provided upon checking out. International delivery times vary and can take up to or more than 21 days. Shipping dates are provided by the mail carrier and are not guaranteed. Shipping fees will not be refunded due to carrier delays.

For more information about shipping rates and duty, please visit our shipping policy.

You should receive an order confirmation via email shortly after your order is placed. Once your order has been processed, 1-2 business days, a tracking number will be sent via email.

RETURN POLICY

Our goal is to help you discover makeup and skincare tools that elevate your beauty routine — we want you to be completely satisfied with your purchase. If you’re not 100% happy with your order, we gladly accept returns within 30 days of initial purchase. Products must be returned in new or gently used condition.


At this time, we do not accept returns for international orders. - Prior to submitting a return please carefully read our Return Policy.

To begin a return, simply follow the steps below:


1. Email your return request to support@anisabeauty.com to receive a complimentary USPS return shipping label. Please include your order number in your email.

 2. After your return has been submitted, you will receive a complimentary USPS return shipping label via email.

 3. Upon receiving the prepaid return label, you have 30 days to return the product.

4. Please attach the return shipping label to the outside of your box. All returns must be shipped back via FedEx.

Upon receiving the prepaid return label, you have 30 days to return the product. Any returns received after 30 days are no longer eligible for a refund and will be returned to sender.

Orders cannot be canceled once the order has shipped. If you have a change to your order, please email support@anisabeauty.com as soon as possible. We cannot guarantee any order changes or cancelations but will do our best to accommodate your request.

ANISA Beauty must be notified of defective items prior to the return of such items and within 12 days of the mail delivery date.

Notifications must be in the form of email to support@anisabeauty.com identifying the defect and the need of a return or exchange. You will be asked to provide a clear photo of the defect.

If the item was damaged due to the mail carrier, please include a photo of the damaged package as well. All defective items must be unused. ANISA does not provide warranties on products. Any defective, worn, or used items received by our Return Department without prior approval will not be processed. No exceptions will be made. For incorrectly shipped items or missing items, please email us identifying the incorrectly shipped or missing item and the item you did not receive.

Once you submit your return request, please allow 1-2 business days to receive a return shipping label. Please allow up to 5 business days for your package to arrive back to our warehouse. All refunds will be credited to the original payment method within 10 business days of processing at our warehouse.

How to Contact Us

We love hearing from you! If you have any questions, feedback or even complaints, please reach out to our experts at support@anisabeauty.com

We live and breathe our products and are more than happy to answer your questions regarding our makeup brushes, skincare tools and cleansers. Email our experts at support@anisabeauty.com and you will receive a response within 2 business days.

We are excited to build a community of beauty and skincare enthusiasts and hope to offer an affiliate program in the future. In the meantime, sign up for our exclusive emails and you will be the first to know of any affiliate programs.

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